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Funds will be available in your bank account normally between 24 to 48 business hours from the time that a batch is received by the processing bank. It is a common misconception that funds will be available 24 to 48 hours after a transaction, but this time is actually measured from the time of the batch.

A chargeback is where a customer is disputing a charge listed on their credit card statement. A chargeback may get the customer their money refunded, but it is not a refund. Common Chargeback Reasons: Not recognizing merchant's name on credit card statement. Customer charged more than once for the same purchase. Merchant did not deliver the agreed upon service. Customer unsatisfied with product or service. Fraudulent orders (mainly internet businesses).

Common Chargeback Reasons:

  • Not recognizing merchant's name on credit card statement.
  • Customer charged more than once for the same purchase.
  • Merchant did not deliver the agreed upon service.
  • Customer unsatisfied with product or service.
  • Fraudulent orders (mainly internet businesses).

A refurbished terminal is a terminal that has been remanufactured to restore it to its original condition. Refurbished terminals carry the same warranty as new terminals, but they are cheaper then the new terminals.

Yes. We can prorgram all the machines supported by First Data.